Exchange Policy

Non Exchangeable

  • All Sale items & items purchased with a discount code.
  • Jewellery, accessories & swimwear; for hygiene reasons.

 

Condition of Return

  • Please submit your returns through our email.
  • We must obtain your returned item within 7days of you receiving your parcel (14 for international).
  • The item must be returned in its original condition with the tags still intact, unworn, unmarked, odorless & unwashed.
  • If the conditions above have not been complied by, the store credit will be declined & the parcel will be sent back.

 

Change of Mind/Exchange

We do not offer refunds on changes of mind purchases, however a store credit valid for 4 weeks will be issued once we receive the return & if the item is deemed eligible according to the ‘Condition Of Returns’ requirement laid out above. The store credit can be used to order a new size or to simply purchase a new outfit. Please allow 2 working days to process returns.